Terms of Service
1. Service Agreement
By booking an appointment with Rapid Auto ('the Technician'), the customer ('Client') agrees to all terms listed below. The Technician reserves the right to refuse service for any reason, including unsafe working conditions or unrealistic expectations.
2. Payment Terms
A. Payment is required upfront before diagnostic or repair work begins.
B. Payment may be made via Cash App, Venmo, PayPal, Zelle, or other accepted digital methods.
C. No refunds will be issued once diagnostic or repair services have begun.
D. Chargebacks or payment disputes after completed service are considered theft of services and will be pursued legally.
3. Diagnosis And Estimates
A. All diagnostic results are based on the Technician’s best professional judgment.
B. A diagnosis does not guarantee the identification of every underlying issue.
C. Some problems may require additional labor or parts not initially expected.
D. The Client understands that vehicles may have multiple related or unrelated issues.
4. Existing Damage And Vehicle Condition
A. The Technician is not liable for pre-existing mechanical issues, rusted or corroded components, broken bolts due to age, or damage from previous improper repairs.
B. If a component fails during normal disassembly due to age or wear, the Client is responsible for replacement cost.
5. Liability And Warranty Disclaimer
A. All work is performed as-is with no warranty or guarantee, written or implied.
B. The Technician is not responsible for future failures, additional issues after service, or any transportation-related costs.
C. The Technician is not liable for injury, damage, loss, or mechanical failure occurring before, during, or after services.
6. Parts Disclaimer
A. When the Client provides their own parts, the Technician is not responsible for incorrect, defective, or poor-quality parts.
B. All parts must be paid for upfront when sourced by the Technician.
7. Safety And Work Environment
A. The Technician will not perform services in unsafe areas, poorly lit environments, or illegal parking locations.
B. The Technician may reschedule or cancel without penalty due to weather, safety, or inability to access the vehicle.
8. Client Responsibilities
A. The Client must provide accurate information about the vehicle and its symptoms.
B. The vehicle must be accessible at the appointment time.
C. The Client must remain available for communication during service.
D. The Client must pay for any additional parts or labor required.
9. No Guarantees
A. Rapid Auto does not guarantee that a vehicle will pass state inspection.
B. Rapid Auto does not guarantee that any repair will resolve all vehicle issues.
C. Rapid Auto does not guarantee that future problems will not arise.
10. Indemnification
The Client agrees to indemnify and hold harmless Rapid Auto and its Technician from any claims, damages, losses, or legal actions resulting from vehicle condition, use of the vehicle after service, or refusal to follow repair recommendations.
11. Photo And Video Documentation
Rapid Auto may record photos or videos of the vehicle for proof of work, protection against false claims, and training or marketing (with identifiable information omitted).
12. Acceptance Of Terms
By booking any service with Rapid Auto, the Client acknowledges they have read, understood, and agreed to these Terms of Service in full.